Plumber Near Me

Make It Drain Plumbing & Rooter

πŸ“ 8221 Langdon Ave, Van Nuys, CA 91406 πŸ“ž (818) 798-3341 🌐 Website
4.8 (80 reviews)
Open 24 hours
Plumber

Review Summary

Make It Drain Plumbing & Rooter receives mixed reviews. Positive feedback highlights quick response times, fair prices, price matching, knowledgeable technicians, good communication, and effective solutions for various plumbing issues, including emergency services. Some customers specifically praise technicians like Ruben, Jesse, and Jaime for their professionalism, courtesy, and efficient work. However, a significant negative review details a case of alleged overcharging and deceptive practices by a technician named Alfonso, raising serious concerns about the company's integrity and pricing transparency.

Make It Drain Plumbing & Rooter thumbnail

4.8

(80 reviews)

5 β˜…94%
4 β˜…0%
3 β˜…0%
2 β˜…1%
1 β˜…5%

Olivia Saenz

I’ve been a client of Make it Drain and used them for several different properties I manage for about 5 years and they never disappoint. Quick response, fair prices . They even match prices and are open to negotiate according to my budget . Really appreciate the good communication and the knowledgeable techs. For sure will keep using their services and would recommend them to my fellow property managers Thank you!!

Ben Posner

We had an evening plumbing emergency and needed a plumber to come immediately. Make It Drain sent someone over in less than an hour. I was mentally preparing myself for a really expensive repair and was amazed that an after-hour service call was less than $500. The plumber was very nice and did terrific work. Make It Drain will become our default plumbing service for future work.

Carla Fraser

We had a blockage in our bathroom sink, and Ruben came the next day to resolve things. Ruben was considerate and explained everything very clearly for us. The issue was resolved quickly and was charged at 99 dollars, as promised by the company advertisment for blockage removal. We were very impressed, thank you Ruben.

Victor Zhiganov

I had an emergency, the toilet got clogged late at night. Jesse came to me very quickly and fixed everything in 10 minutes, he literally saved me from ruin. Thank you very much guys, I recommend you to everyone. Very professional and polite people.

David James

I will use this company every time I have a plumbing need. The person on the telephone handling the appointment was helpful and friendly and Jamie the technician got here and knew exactly what what to do and when to do it. So you can trust that they know what they’re doing

Cindy Ewing

Love Jaime. Not only was he able to come today, but his courtesy and professionalism is fantastic. He fixed an issue I had with another plumbing service and gave me things to watch for in the future. I will definitely call him again. He was a blessing. Thank you

Janette Gomez

May 3, 2024

Jaime was very nice, did a good job, made sure he addressed all root cause to unclog my restroom.

Dan Crawley

This company (or perhaps just the technician they sent out) severely took advantage of my family. We had a leak on the second floor in the master shower. MID was available for 24-hour emergency service. They came out quickly, found, and stopped the leak. The shower valve cartridge was bad and needed to be replaced. We were quoted $375 for labor (including the initial visit) plus parts. No problem. When the same tech came back, he replaced the cartridge and valve. I was at work at the time, so my wife paid him...$1575.00! The cartridge and hardware were approximately $200. So the maximum we should have been looking at was around $600. Not nearly three times that cost. Obviously, if I were there, I would have protested. My wife didn't know about the previously quoted price and just paid it, because she trusted him, as you should be able to from a reputable company. The techs name is Alfonso. When I called him, he actually laughed off my concerns. He told me that was "the going rate." After searching online, the quote range for a shower cartridge replacement ranges from $300-700, which is what his original quote was. Where did the $1575 come from? I have no idea. He is a crooked man. He took advantage of us in a vulnerable situation. He knew that if he came when I wasn't home, my wife would be more likely to just pay the bill, no questions asked. The fact that he laughed it off and basically told me "too bad" is unbelievable. By the way, I have the whole work order with the above information and quote in writing. Interestingly, after I had signed the quote, he filled in a separate section with the new amount in the "authorization of work" in a different color ink, AFTER the job was done. If Alfonso is the type of person this company employs, they're willing to steal your money, lie to you, and forget documents, I highly advise you to look elsewhere. Do not hire Make It Drain.